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PRIVACY POLICY

Métaux Richer et Frères is committed to protecting your confidential information online. Please read the following policy to understand how your personal information will be handled when you fill out a contact form on our website.

If you have any questions regarding the processing and collection of data, and if after reading this policy you still have concerns, you can contact us directly at the following email address: richer.frere@gmail.com, and we will ensure your inquiries are addressed promptly.

COLLECTION OF INFORMATION
Métaux Richer et Frères does not collect personally identifiable information unless it is voluntarily provided by individuals. When you provide us with personal information, you agree to the way in which Métaux Richer et Frères collects, uses, discloses, and otherwise manages this information as described in this policy. We collect your personal information when you:

i) Complete a form on our website;
ii) Contact us or otherwise submit information to Métaux Richer et Frères.


Personal information may include your name, email address, phone number, and any other personal information you provide to Métaux Richer et Frères. Additionally, personal information may also include information automatically collected when you visit our website. For example, this may include your IP address, the type and language of your computer, access times, the content of any cookies your browser has accepted from us, and the addresses of websites from which you were referred to our website (collectively referred to as "Personal Information").

USE OF INFORMATION
Métaux Richer et Frères uses Personal Information to process your requests regarding the services offered on the website.

Métaux Richer et Frères also uses this Personal Information to send you, based on your choice, advertising materials or additional information about its services, surveys, contests, promotions, and special offers for marketing purposes. However, you are free to unsubscribe at any time to stop receiving advertising or promotional material.

Métaux Richer et Frères also uses this Personal Information to conduct market research and performance studies aimed at improving customer service and the quality of services on the website.

Métaux Richer et Frères may also use this Personal Information to contact you regarding the use of the website and services you purchase.

DISCLOSURE OF PERSONAL INFORMATION
We want you to understand with whom we share the information we collect about you, your activities on our website, or when you use our services. Therefore, we do not share your Personal Information except with your consent, which is expressly granted by your use of the website as outlined in paragraphs i) to iii) of Article 1 above, and in the following situations:

i) Authorized Service Providers: We may share your information with service providers who perform operations on our behalf. These service providers may include credit card processing and payment, delivery, customer service, marketing support, sales and activity analysis, website functionality support, conducting contests, drawings, and surveys, as well as supporting other functions of our website. These service providers may access your Personal Information only for the purpose of performing their functions.


ii) Business Partners: We may share your Personal Information with our business partners in order to offer you services, promotions, contests, or sweepstakes via our website or services. Our partners may use your Personal Information in accordance with their own privacy policy. To learn more about a particular business partner's privacy policy, you must contact that partner directly.


iii) Other Cases: By using our services and providing us with your Personal Information, you consent to Métaux Richer et Frères disclosing this information in the following circumstances:

  • In response to a legal requirement, including a subpoena, court order, request from a law enforcement agency, or other government entity, to enforce or exercise our rights under the law, and to defend ourselves against legal claims;

  • As reasonably necessary to protect the rights, property, and security of our company, our users, and our employees, including investigations or measures to prevent fraud and suspected illegal activities or any other illicit activity, by enforcing the website's terms of use or other agreements or policies, and protecting Métaux Richer et Frères and other visitors to the website or users of the services offered by Métaux Richer et Frères; and

  • In the event of a significant business transaction, such as the sale of our company, an acquisition, a merger, a sale of assets, or in the unlikely event of bankruptcy. Any third party to whom we disclose your Personal Information is authorized to use this information only in accordance with this privacy policy unless otherwise indicated by you.

PROTECTION OF YOUR PERSONAL INFORMATION
We take appropriate security measures, including physical, electronic, and procedural safeguards, to protect your Personal Information from unauthorized access and disclosure. For example, only authorized personnel can access Personal Information, and they can only do so when necessary to perform authorized administrative functions, and we use firewalls.

Although we take the security measures required by law, no security system is infallible. Users should always exercise caution when handling and disclosing their Personal Information and should avoid sending their Personal Information via unsecured email.

OTHER INFORMATION COLLECTED THROUGH OUR SITE
We use various technologies to collect information from your computer and about your activities on our website.

Other Technologies: We use standard Internet technologies, such as pixel tags, web beacons, and similar technologies, to track your usage of our website. We place web beacons in promotional emails and newsletters to check whether the messages are opened and acted upon by you. A web beacon is a small file placed on a webpage that enables a website to perform certain tasks, such as counting users who visit that page or accessing cookies.

We may also receive an anonymous identification number if you access our website via an advertisement displayed on a third-party website. The information we collect in this way helps us to personalize the services we offer to visitors on our website, distribute targeted ads, and evaluate the overall effectiveness of our online advertising or other activities.

RETENTION PERIOD OF PERSONAL INFORMATION
Your Personal Information is kept for an indefinite period, as required by law or as necessary to fulfill the purposes defined in this policy.

820 Sauvagine Road,

Sorel-Tracy (Quebec) J3P 5N3

Phone: 450 743-0758

Email: richer.frere@gmail.com

Opening hours

Mon - Fri: 7:30am - 4pm

Saturday: Closed

Sunday: Closed

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When efficiency and environment are your priorities; choose Les Métaux Richer et Frères

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